UltiFood helps you discover recipes, organize meals, and build grocery lists. By using UltiFood, you acknowledge the practices described in this policy.
Information we collect
We collect information in the following ways:
Information you provide
- Account details, such as your name, email address, username, password, and profile information.
- Food and planning information, including saved recipes, meal plans, grocery lists, dietary preferences, allergies, notes, ratings, and other content you choose to add.
- Communications, including questions, feedback, or support requests you send to us.
- Purchase information, if you buy a paid offering. Payment card information is handled by our payment provider and is not stored by UltiFood.
Information collected automatically
When you use UltiFood, we may collect device and usage information such as your IP address, browser type, operating system, pages viewed, features used, referring URLs, approximate location derived from IP address, and diagnostic data.
Information from other services
If you sign in through Google or another third-party service, we receive the account information that service makes available to us, such as your name, email address, and profile image, based on your settings with that service.
How we use information
We use information to:
- Provide, maintain, personalize, and improve UltiFood;
- Create and manage your account and keep your information synchronized;
- Power recipe discovery, meal planning, grocery lists, and recommendations;
- Respond to support requests and communicate service-related updates;
- Monitor performance, troubleshoot problems, and protect the safety and integrity of our services;
- Understand how people use UltiFood and develop new features; and
- Comply with legal obligations and enforce our terms.
Where required by law, we rely on a valid legal basis, including performing our contract with you, our legitimate interests, compliance with legal obligations, or your consent.
Cookies and similar technologies
UltiFood and our service providers may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand usage, measure performance, and protect the service. You can control cookies through your browser settings. Blocking some cookies may prevent parts of UltiFood from working correctly.
Data retention
We keep personal information for as long as needed to provide UltiFood, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why it was collected. When information is no longer needed, we delete or de-identify it where reasonably possible.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; object to or restrict certain processing; or withdraw consent. You can update certain account and meal-planning information directly in UltiFood.
To submit a privacy request, contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to appeal our response or contact your local data protection authority.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and keep your account credentials confidential.
Children's privacy
UltiFood is not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children below that age. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
International transfers
UltiFood and our service providers may process information in countries other than the one where you live. Where required, we use recognized safeguards intended to protect personal information transferred across borders.
Changes to this policy
We may update this policy as UltiFood evolves or as laws change. We will post the revised policy here and update the effective date. If changes are material, we will provide additional notice when required by law.
Contact us
If you have questions about this policy or want to exercise a privacy right, contact the UltiFood team through the support options available in your account. Please include “Privacy request” in your message so we can route it appropriately.
